When you register with or use onexvet, certain information is shared with us. This section clearly explains what we collect, how we store it, where it is used, and how we keep it secure.
When you use the onexvet platform, we collect certain information — solely to provide our services, ensure security, and improve your experience. We do not collect any data beyond what is necessary.
Information you provide when registering or managing your account includes:
When you use onexvet, our system automatically records the following information:
Automatically collected data is primarily used to detect fraud and maintain account security. It also helps us improve the speed and performance of the platform.
Collected data is used only for specified purposes. onexvet never uses your information for unrelated activities. The table below clearly outlines how your data is used:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account Creation & KYC Verification | Contractual Obligations |
| Contact Information | Notifications, support, and security alerts | Contractual & Legal |
| Payment Information | Deposit & Withdrawal Process | Contractual Obligations |
| Betting History | Dispute resolution and fraud detection | Legal Obligations |
| Device & Location | Security, preventing unauthorized access | Legitimate Interest |
| Browsing behavior | Platform Improvement & Personalization | Consent |
We may send you SMS or email messages about promotions and bonuses. If you no longer wish to receive these, you can opt out at any time from your account settings.
Onexvet never sells your personal data. However, in certain circumstances, information may be shared with third parties. Each case is explained in detail below:
Only the minimum necessary information is shared to process transactions via Mobile Pay, Nagad, and Rocket. Each of these providers operates under its own privacy policy and terms.
We use certain technology service providers to operate the platform — such as cloud hosting and cybersecurity services. They act solely on our instructions and are not permitted to use your data for their own purposes.
Information may be disclosed to authorities if required by Bangladeshi law or court order. In such cases, we provide only the minimum information necessary.
Your data is never shared with advertisers, data brokers, or any other betting platforms. It is not sold to financial institutions or insurance companies either.
The security of your data at onexvet is our top priority. We use multiple industry-standard security layers to ensure no unauthorized party can access your information.
In the event of a data breach that puts your information at risk, we will notify you directly via SMS or email within 72 hours.
Onexvet uses cookies on its website and app. Cookies are small text files stored on your device that help make your experience smoother.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Maintaining active login sessions, security | Until end of session |
| Functional Cookies | Remembering language preferences and personalized settings | 1 Year |
| Analytics Cookies | Collecting platform usage statistics | 2 Years |
| Marketing Cookies | Showing relevant promotions (with consent only) | 90 Days |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to not function properly.
Onexvet believes every user should have full control over their own data. All of your rights are outlined below:
To exercise these rights support@onexvet.app-. We will respond within 30 days.
In cases where legal obligations exist or an active investigation is ongoing, a deletion request may be temporarily put on hold. You will be notified of the reason in such cases.
Onexvet does not retain your data longer than necessary. Each type of information has its own retention period:
Once the retention period expires, data is securely deleted or anonymized.
Onexvet is a platform strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If you believe your child is using this platform, please contact us immediately. Child safety is our highest priority.
Onexvet reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:
Continuing to use the platform after any changes are made will be considered acceptance of the updated Privacy Policy. We recommend reviewing any change notice when you receive one. The date of each version will be displayed at the top of the page.
If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team will handle your matter directly.
For privacy-related requests, emailing us with the subject line "Privacy Request" will ensure faster processing.
At every step, we safeguard your information — through technology, policy, and our team.
Every transaction and piece of personal information you share is secured with bank-grade 256-bit SSL encryption. No third party can access this data.
256-bit SSLIdentity document details are verified in a secure environment. Once verification is complete, document copies are stored in secure storage and cannot be accessed by unauthorized staff.
Secure KYCOur security team monitors the platform 24/7. Any suspicious activity is detected and blocked immediately.
24/7 MonitoringThird-party cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed promptly.
Regular AuditsFrom your account settings, you can opt out of marketing communications, download your data, or request deletion — all on your own terms.
Full ControlIf you have any privacy-related questions, feel free to reach out to our support team in Bangla. Bangla-speaking support is available via live chat 24/7.
Bengali SupportDone reading the Privacy Policy? You now know how securely your data is kept. Register with confidence and join Bangladesh's trusted entertainment platform.